ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
You’ve got questions? We’ve got answers – see below for the most common questions from our customers.
Movers work incredibly hard, and in our experience — often get treated like crap. Therefore, if you receive good service, consider tipping 15–20% divided amongst your movers. If you receive great service, consider tipping 25%.
With regard to damages, the base level required by New York State for hourly moves is 30 Cents per pound, meaning if your 50 pound television is broken during the move, you can expect $15 in compensation.
We charge an hourly rate based on how many moving professionals your move requires. There may be some extra charges based on stairs, travel or furniture assembly. We will quote your entire price upfront, with no hidden fees or surprises. What you see on your quote is what your move will cost. Every time.
We do not offer cross-country moves. If you are moving long-distance, you can give us a call to check if your move is within our radius.
Pets, food, and vehicles or anything with gasoline (lawn movers can be moved without fuel).
Currently, we are only moving upright pianos. No grands or baby grands.
Reviews
Google reviews from our customers. Click here to see them all.
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The movers were efficient, and on time. It was a really stormy, rainy day and they powered through with me to get everything moved as efficiently as possible. Would definitely... read more Sarah Simmons
Stride did an outstanding job with my move. The team were friendly and polite. They handled my furniture with care, and they somehow managed to maneuver a bulky set of... read more J Wern
The crew that packed up my apartment was professional, careful, and detail oriented. They put me at ease and instilled confidence that my belongings were in great hands. In... read more Leon Waithe
- I love Stride Movers! Used them for an private office move a few years ago, and recently for a apartment move which included packing everything up. I have recommended them... read more
Laura Campbell
Used Stride for a move in Brooklyn. They packed & moved my entire 2 bedroom apartment in one day. They were worth every single penny and more. I didn't have... read more Asha Gray
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